The Fairmont brand is known for providing world-class service in unique and celebrated locations around the world. With a legacy of providing unforgettable experiences to guests, the Fairmont hotels are often considered landmark properties in their respective cities. At Fairmont Empress in Victoria, British Columbia, Willow Stream Spa offers guests a luxurious spa experience with a variety of treatments and amenities.

the spa uses organic and locally-sourced ingredients in their treatments, including hand-picked flowers and herbs from the hotel's rooftop garden. Additionally, the hotel's Q Restaurant and Bar features a farm-to-table menu with locally-sourced ingredients from Vancouver Island and the surrounding area.